Frequently Asked Questions (FAQs)

Find answers to common questions about CLEVORA and how it can help your clinic.

Getting Started

Set up your clinic and start using CLEVORA in minutes.

Select Start Free Trial and create your account. Then add your clinic details, staff and services, and you can start booking appointments and adding patients.

CLEVORA is cloud-based, so there is nothing to install. You only need an internet connection and an up-to-date web browser on a computer, tablet or phone.

When you request a demo, tell us what you use today, such as spreadsheets or another system, and we will advise you on bringing your existing patients and records across.

Subscription & Pricing

Understand our plans, billing and payments.

Our plans and what each one includes are listed on the Pricing page.

Billing depends on the plan you choose. The Pricing page shows what each plan includes, and we are happy to walk you through it in a demo.

Yes. Start a free trial, set up your clinic and explore the platform before you decide.

Reporting & Analytics

Make data-driven decisions with real-time analytics.

A dashboard of appointments, patients and revenue, plus dues, expenses, a daily collections report and insurance tracking.

Yes. Revenue sharing is calculated as invoices are paid, so each doctor's share and the clinic's share are ready without a month-end spreadsheet.

Yes. Dashboards and reports reflect your clinic's activity in real time, so decisions are based on current numbers.

Patient Management

Keep patient information organised, secure and easy to find.

Each patient has a secure record that keeps their history together, so your team can find it quickly when needed.

Yes. All practitioner calendars live in a single calendar, so you can book, reschedule and manage appointments for every doctor and room in one place.

Access is role-based. Each team member sees only what their role allows.

Security & Compliance

How we protect your clinic and patient data.

Data is encrypted in transit and at rest. Access is controlled with role-based permissions and multi-factor authentication, and automated backups protect against data loss.

CLEVORA is designed around global healthcare privacy and data protection regulations, including HIPAA and GDPR. Read how we handle personal data, including under Lebanese Law No. 81/2018, in our Privacy Policy.

Our current hosting and principal data storage locations are in Europe / France. More detail is in the Privacy Policy.

Consumables Tracking

Track inventory and manage supplies efficiently.

You record the supplies your clinic uses, and CLEVORA keeps count of your stock as they are consumed.

Yes. CLEVORA warns you before supplies such as gloves and syringes run out, so you can reorder in time.

The supplies your clinic uses day to day, such as gloves, syringes, gauze and masks.

Can't find your answer?

Our team is happy to help with any question about CLEVORA.